Privacy Policy for CommDesk

Last Updated: 2025-02-04

1. Introduction

Welcome to CommDesk ("we," "our," or "us"). This Privacy Policy explains how we handle user data and privacy while using our communication application (the "App").

2. Data Collection

We collect and store certain data to enhance user experience and improve the functionality of our App. This data is only stored locally on the user’s device and is never transmitted to our servers.

The data we collect includes:

• Account Information: To enable login to the Service Provider's platform, we collect necessary credentials such as phone numbers or authentication tokens. However, no account creation is required within the App itself.
• Communication Data: This includes messages and call data, such as call logs, call duration, and message timestamps.
• Device and Usage Data: We collect information about your device, such as device type, operating system version, device identifier, and IP address. Additionally, we track how you interact with the App, including features used and frequency of use, to improve performance and user experience.

3. Connection to Service Provider

The App connects to a telecommunication operator (the "Service Provider") to facilitate communication services, including messaging and calling. All user communication data, including messages, call logs, and any other personal data, is handled by the Service Provider. The Service Provider is responsible for securing, processing, and managing this data in accordance with their respective privacy policies and regulatory requirements.

4. Third-Party Services

As we do not collect or process personal user communication data on our servers, we do not share such information with third-party services. However, the Service Provider may integrate third-party services as per their operational requirements, and users should refer to the Service Provider’s privacy policy for details on such integrations.

5. Security Measures

We take appropriate security measures to ensure that our App operates securely and reliably. Any local call history and text messages stored on the user’s device remain under the user’s control. The security of user communication data managed by the Service Provider is their responsibility. Any usage data we collect is securely stored locally on the device and protected from unauthorized access. No collected data is sent to remote servers.

6. User Rights and Responsibilities

Users have the right to request access, modification, or deletion of their usage data stored by the App. Any requests regarding personal communication data stored locally on the device should be managed by the user. Requests related to data handled by the Service Provider should be directed to them.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through an updated version of this policy available within the App or on our official website.

8. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

Wireless Mundi SL
wirelessmundi@wirelessmundi.com
https://www.wirelessmundi.com